Return and exchange of size for the same item is allowed but subject to stock availability.
Please notified us within 3 days upon receiving your item by WhatsApp to +6012-3909290 (click me) with your order id number & size you wish to exchange.
All postage cost will be borne by the customer or you may bring your purchase together with the Receipt to exchange at our HQ.
Please note that the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any exchange/return.
Hoops Station will not be responsible if your shipment is lost during the return transit.
Note: ALL JORDAN RETRO & ITEM LISTED QS/NBA/LIMITED/PROMOTION ITEM ARE NON-EXCHANGEABLE, NON-RETURNABLE & NON-REFUNDABLE.
REFUND PROCESSING TIME IS BETWEEN 5 -21 WORKING DAYS UPON RECEIVING OF RETURN GOODS.
Purchases made at a Hoopsstation retail stores (KL Lot10, Sunway Pyramid, SummitUSJ, Sunway Velocity, Penang Times Square, JB Aeon Terbau, PJ Starling Mall) must be returned to the store.
Hoops Station Sdn. Bhd.
THE SUMMIT USJ SHOPPING MALL
F4-06B-5 TO 7, Fourth Floor,
Jln Persiaran Kewajipan USJ 1,
Subang Jaya 47600 Selangor, Malaysia.