Please take note:
1) Courier pick up and delivery is working on Weekdays (Monday to Friday) only. Order on Weekends (Saturday & Sunday) will ship out on (Monday/Tuesday).
2) Procedure: Payment complete > Processing (1-2 working days) > Ship out (3-5 working days).
*How do i know my order has been shipped?
Answer: After parcel shipped, we will send tracking number by email within 1-2 working days - (Saturday and Sunday) are not included.
3) If you not received email after your order status remarked as "Shipped" , please send your ORDER ID to Hoopsstation E-sales (Whatsapp: 012-3909290) - (click me).
Our courier partners:
Citylink Customer Service No: 603-50333800
DHL Customer Service No: 1800 888 388
Please enter tracking number to track your shipment details.